Enhanced monitoring when you need it.

Need extra oversight for some of your shipments? Get all the monitoring capabilities of SenseAware — plus setup support and proactive monitoring of your shipment’s journey — with no contract or commitment. If you need occasional enhanced monitoring, choose FedEx SenseAware Single Journey.

FedEx will program the journey for you and monitor your shipment’s end-to-end integrity, location, and/or security in real time — all for a flat fee per one-way journey.

Features and benefits

FOR ONE FLAT FEE, YOU’LL GET:

Coverage to 20+ countries and with 90+ airlines

Device shipping to the origin location

Journey and device programming

Online access to view the journey

24/7 shipment monitoring by FedEx

Real-time alerting if the shipment is compromised

Prepaid shipping box for returning the device — or prepaid return label and international paperwork for international journeys

Automatic archiving of data to a customer portal

Access to data and downloadable reports for three months

WHAT’S NOT INCLUDED:

Transportation cost for the shipment (your responsibility)

International duties and taxes (your responsibility)

Use of temperature probe (available for a fee) — required for temperatures between -200º C and -20º C

NIST validation (available for a fee)

PRICING

Domestic journey — $150 USD
(one-way journey within 50 U.S. states)

International journey — $200 USD
(one-way journey to/from an approved country)

Ready to start your Single Journey?

If one-off or occasional enhanced monitoring is what you need, let’s get started ordering your first Single Journey! (If you have more-frequent enhanced monitoring needs and want control over devices, see if FedEx SenseAware Subscription is a better option for you.) Need to share info about Single Journey with your team? Download this comprehensive flyer.

To place an order, you’ll need:

  • Detailed addresses and contact information at origin and destination
  • FedEx account number for duties and taxes (for international shipments only)
  • Date of shipment (departure from origin)
  • Number of days in transit
  • Type of data to monitor and alert parameters
  • Participants who need to have online access to view journey or receive alerts
  • Emergency contact
  • Credit card for payment information

How it works

We ship the device. FedEx ships a device and a prelabeled return box to the origin point.

Activate the service. Upon receiving the device, follow the provided instructions to activate the service. If this is your first use of Single Journey, you’ll receive a link to set up your login.

Power up and place the device. Turn on the device, place it in the return box, seal the box, and place it inside the shipping container.

You monitor. You and the journey participants can view location and environmental indicators of your shipment in real time through the FedEx SenseAware customer portal.

Return the device. Upon receiving the shipment at the final destination, the designated contact retrieves the device and takes the unopened return box to a FedEx dropoff location within 24 hours.
(For international returns, put the device in a FedEx® Small Box and use the provided prepaid label and international paperwork.)

We monitor. FedEx will monitor your shipment 24/7 and alert law enforcement per the terms of agreement if security parameters of the shipment become compromised.

Ready to start your Single Journey?

If one-off or occasional enhanced monitoring is what you need, let’s get started ordering your first Single Journey! (If you have more-frequent enhanced monitoring needs and want control over devices, see if FedEx SenseAware Subscription is a better option for you.) Need to share info about Single Journey with your team? Download this comprehensive flyer.

To place an order, you’ll need:

  • Detailed addresses and contact information at origin and destination
  • FedEx account number for duties and taxes (for international shipments only)
  • Date of shipment (departure from origin)
  • Number of days in transit
  • Type of data to monitor and alert parameters
  • Participants who need to have online access to view journey or receive alerts
  • Emergency contact
  • Credit card for payment information

Can you benefit from real-time data from inside your shipment?

You have specific reasons for needing advanced monitoring — that’s why we don’t just offer a one-size-fits-all solution. You can use SenseAware to monitor what matters to you. Learn about our three main areas of expertise.

Keep a close eye on valuable shipments that need extra protection.

Get extra peace of mind about the condition of sensitive contents.

Know exactly where your shipment is with precise, real-time route monitoring.